Does Cullora upload my photos?
No. Photo and video analysis happens on your device. Cullora does not operate a server that receives your media.
CULLORA SUPPORT
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For product, purchase, or privacy questions, email our support team. No account or diagnostic upload is required.
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Frequently asked questions
Why does Cullora need Photos access?
Cullora needs access to identify review candidates and to ask Apple Photos to apply only the deletions you confirm. Limited Photos access is supported.
Where do deleted photos go?
Apple Photos normally moves deleted items to Recently Deleted for up to 30 days. With iCloud Photos enabled, Apple synchronizes deletions across your devices.
What is stored in iCloud?
Only small app settings such as cleanup totals and free-tier usage may sync through your private Apple iCloud Key-Value Store. The developer cannot view this private data.
How do I restore a purchase?
Open Cullora → Settings → Restore Purchases. To manage an active subscription, use Settings → Manage Apple subscriptions.
How can I reset cleanup totals?
Open Cullora → Settings → Reset synced cleanup totals. This does not reset the free allowance or alter purchases.
CONTACT
Fuzhou Buwan Technology Co., Ltd.
We aim to answer support messages as soon as reasonably possible.